Great Pizza, lousy service
The pizza here really is good- far better than any national chain. But, I really feel that their competitor, Pagliai's is better. In fact, I had some friends come to town and tell me that they wanted to come back to Carbondale just to have Pagliai's pizza. But enough about that.... delivery at Quatro's has generally been a good experience. However, I had a really bad experience with service at the restaurant. The waitress was incredibly rude- so rude, in fact, that I complained to the manager, which I honestly NEVER do. I am not even one to send my food back if it is wrong- that is how rude she was. The manager was very dismissive and was just acting like we wanted free food. We got no apology and he just gave us free drinks, when in reality I would have been more satisfied with an apology from the waitress. In summary, the pizza here is great but the service inspired me to get pizza exclusively from Pag's, even if I have to pay more. It is better anyway.
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